About ACISA

Our specialties/highlights:
• We can speak the same mandarin and/or Cantonese, as well as other Chinese dialects as you;
• We understand Chinese culture and traditional customs;
• We have a team of professional PCAs from different Chinese backgrounds;
• We can provide free advice and volunteer service to the Chinese senior and disability community.

We assure you with the following six features:
1. Certified nurses and personal care assistants: every member who joins the association goes through a rigorous registration and selection process
2. Perfect insurance: every member will be required to buy work compensation insurance and public liability insurance
3. System intelligence: our perfect system and management mode can effectively ensure that our members are qualified professional nurses/personal care assistants
4. Accountability: if our members' nursing behavior is improper, we can cancel their membership
5. Confidentiality and privacy: we and our members handle personal information in strict compliance with the Privacy Act of 1988 (Federal)
6. Evaluation system: you can leave feedback and evaluate the performance of the members, and all members can see your evaluation.

Our services:
1.Domestic and social services:
• Accompaniment (at home, activities, outings)
• Home and garden maintenance
• Home cleaning
• Laundry
• Meal planning and preparation (Safe Food Handling certification is required)
• Monitor diet and hygiene
• Personal assistance (e.g. paying bills)
• Shopping
• Transportation (Australian driving license required).

2.Personal care:
• Assist clients with medication (Assist clients with medication certificate required)
• Assist in incontinence management
• Assisted eating
• Care coordination
• Dementia care (personal care)
• Exercise/rehabilitation/therapy
• Grooming/dressing/undressing
• Manual handling/transfer (manual handling certificate required)
• Hospice (personal care)
• PEG Tube Feeding (PEG Tube Feeding certificate required)
• Shower/bath
• Toileting.

3.Nursing care:
• Acute care
• Case assessment and management
• Catheter care
• Incontinence assessment/management
• Rehabilitation care
• Dementia care (nurse care)
• Drug management
• Observation and ongoing monitoring
• Hospice (nursing care)
• Respiratory care
• Wound care